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Home business models

ESPN Mobile:When Will They Ever Learn?

by Dana Blankenhorn
September 29, 2006
in business models, business strategy, cellular, Sports, Web/Tech
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Espnmobile
Despite an enormous campaign of house
ads ESPNMobile is going
under
.
(Hat tip to Francase Place
for the link. And to Gizmodo for the illustration.)

My favorite ESPN Mobile ad just played
recently. It featured Seattle running back Shawn Alexander, trying to
mix himself an energy drink, then falling to the floor after getting
tangled-up with his little dog. Immediately the phone rang and it was
a video message with ESPN talent John Clayton saying “this just in,
Shawn Alexander is doubtful for Sunday’s game after an accident
involving a lemon and a wiener dog.” Alexander looks around,
wondering who’s spying on him.

Funny ad. But phony. And easy to see
through. ESPN never really delivered anything special to the phone.
It was just a conduit for their content. Besides, does anyone (let
alone a famous athlete) really want to live in a world where every
incident and foible in their daily lives is instantly broadcast to
the world? ESPN as Big Brother.

And that was the basic mistake. The
idea that mobile devices, or Internet devices, are merely conduits
through which people will passively pay for content has been around
for a decade, and despite continual failures, the message never seems
to get through to the content companies.

That’s not what this is about. The IN
in Internet stands for INteractive. It’s two-way, it’s symmetrical.
It’s about what I’m doing, not what you’re doing. Mobile phones are
popular because people want to talk. If they want to listen, they’ll
get a radio. Same with Internet broadband. If I want to just watch
I’ll put on the TV.

When will they ever learn?

Tags: business newscellularcellular industryESPNESPN Mobilemobilemobile businessU.S. cellular industry
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Dana Blankenhorn

Dana Blankenhorn

Dana Blankenhorn began his career as a financial journalist in 1978, began covering technology in 1982, and the Internet in 1985. He started one of the first Internet daily newsletters, the Interactive Age Daily, in 1994. He recently retired from InvestorPlace and lives in Atlanta, GA, preparing for his next great adventure. He's a graduate of Rice University (1977) and Northwestern's Medill School of Journalism (MSJ 1978). He's a native of Massapequa, NY.

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